We offer free worldwide shipping on all orders totaling $150 or more.
Shipping Time: When you enter "checkout page" after completing the order details, there will show you the expected shipping time of your order.
Because our helmets and goggles are packaged in large sizes to ensure they are not easily damaged during transport, exceeding the scope of free shipping, we will charge a portion of the shipping fee as compensation.
Which international destinations do you currently ship to?
NANEND is proud to offer delivery services to over 100 countries worldwide through our trusted international e-commerce logistics partners, including YunExpress, DHL, SF Express, and 4PX. For a complete list of delivery destinations, please contact us directly for more information.
Where do you ship from?
We currently operate three warehouses: one in California, USA; one in Hamburg, Germany; and one in Hebei, China.
Your order will be shipped from the most suitable warehouse.
Order Processing
You will receive a confirmation email after your payment is confirmed. Once your order is packed and ready to ship, we will immediately send a second email containing your tracking number. Please note that the order confirmation email is sent first, as we often receive inquiries about the tracking number before the order is fully processed.
TAX ISSUE
Update 10/05/2025
Some countries—particularly in Europe (such as Germany, Italy, and the UK) and regions like Canada—may impose duties or VAT based on local customs regulations. We recommend checking your country’s import policies to understand any potential fees before placing your order.
For any inquiries, feel free to contact our support team.
CONTACT US
If you have any further questions, please contact our customer services at service@nanend.com
Mon-Friday am09:30~pm6:00 [UTC+8]
Sat,Sun,Holiday Off
