Nan-Skin™ is our proprietary fabric innovation that offers superior waterproofing, breathability, and flexibility — designed to keep you dry and comfortable from the slopes to the backcountry.

Nan-Wave™ lens technology enhances optical clarity and color contrast in changing light, helping you see every detail of the terrain with confidence and precision.

You’ll find a detailed size chart and fitting guide on each product page. If you’re between two sizes, we recommend sizing up for layering comfort.

Yes. All Nanend outerwear features waterproof, windproof, and breathable fabrics to keep you dry and comfortable in variable mountain weather.

Absolutely. All Nanend helmets meet CE and ASTM standards, and our MIPS models provide added protection against rotational impacts.

ZEISS lenses deliver exceptional optical clarity, anti-fog performance, and adaptive light filtering for optimal vision in all conditions.

Yes, we ship worldwide. Delivery usually takes 7–15 business days, depending on your region and local customs procedures.

We offer free global shipping for orders over $150 USD. For smaller orders, shipping fees are automatically calculated at checkout.

Of course. Once your order ships, you’ll receive a tracking link via email so you can follow your delivery in real time.

It’s normal for tracking to pause during international transit or customs checks. If it hasn’t updated for more than 5 business days, please reach out to our support team for assistance.

In rare cases of carrier delays or lost shipments, our support team will help you file a claim or arrange a replacement.

We accept returns within 30 days of delivery for unused, unwashed items in original packaging.

Contact info@nanend.comwith your order number and reason for return. Our team will guide you through the process.

For defective or incorrect items, Nanend covers the return cost. For exchanges or change-of-mind returns, customers are responsible for shipping.

Once we receive your returned item, refunds or replacements are processed within 5–7 business days.

Machine wash in cold water on a gentle cycle with mild detergent. Avoid fabric softeners or bleach. Hang dry in shade to preserve waterproof performance.

Use a microfiber cloth for lenses — never paper towels or alcohol wipes. For helmets, clean gently with a damp cloth and mild soap.

Contact us anytime at info@nanend.com Our team replies within 24 hours (Mon–Fri).

We’re open to partnerships and collaborations! Please reach out to our team via info@nanend.comwith your proposal.